The University provides an orientation program for new students each term. The program acquaints new students with academic life and university services. All new students are encouraged to attend. In addition to the online South Catalog, the Student Handbook provides information regarding student policies, procedures, and programs shared in new student orientation. Students may request a paper copy of these documents from the Dean of Student Affairs.

New fully online students are encouraged to complete an online orientation course before starting classes. It is absolutely necessary that students are prepared to begin working within the online classroom environment on the first day of class, as it may be more time consuming to orient after classes have started. This orientation covers the expectations, policies, and procedures associated with online learning at South University and provides students with an opportunity to practice working within the online classroom environment.