Grievances, Complaints, and Disputes

General Complaint Procedures

If you have a complaint or problem you are encouraged to follow the General Complaint Procedure as outlined in the South University Academic Catalog. Here you will find all of the steps to follow when addressing a complaint.

Student Grievance Procedure for Internal Complaints of Discrimination and Harassment

Students who believe they have been subjected to discrimination or harassment (other than sexual harassment) in violation of the Non-Discrimination Policy should follow the procedure outlined in the South University Academic Catalog, Student Affairs section. This complaint procedure is intended to provide a fair, prompt and reliable determination about whether the campus Non-Discrimination Policy has been violated.

Sexual Misconduct & Relationship Violence Policy; Procedures for Handling Sexual Misconduct and Relationship Violence Complaints

South University values civility, dignity, diversity, education, honesty, and safety and is firmly committed to maintaining a campus environment free from all forms of sex discrimination, sexual harassment, and sexual assault.  Sexual Misconduct and Relationship Violence, defined specifically in the South University Academic Catalog, are inconsistent with these values, violate institutional policy, and will not be tolerated at South University and are expressly prohibited.  Similarly, retaliation for having brought forward a concern or allegation or for participating in an investigation of a report of Sexual Misconduct or Relationship Violence is also expressly prohibited and is grounds for disciplinary action.

Students who believe they have been subjected to sexual harassment should follow the reporting process in the Sexual Misconduct & Relationship Violence Policy listed in the South University Academic Catalog, Student Affairs section.

Title IX Coordinator & Deputy Coordinators

The Title IX Coordinator for South University is:  Alisa Krouse, Vice Chancellor for Student Success and Administration. The Title IX Coordinator is responsible for, among other things, coordinating the campus’s efforts to comply with and carry out the campus’s responsibilities under Title IX of the Education Amendments of 1972, including compliance with this policy.  The Title IX Coordinator will help to coordinate any investigations under this Policy.

In addition, the University has other individuals who serve as Deputy Title IX Coordinators to help oversee investigations and determination proceedings under this Policy.